This article intends to give the information you need to repair a BOA H3 Reel as found on the 2014 Folsom BOA and other high end BOA boots.
First, you'll need to determine what length laces you need. For example on 2014 Folsom sizes 7 through 10, the boots use a 130 mm lower lace. Larger sizes use a 140 mm lower lace. Feel free to request any replacement laces you need from us
Repairing the Boa H3 System from Boa Technology on Vimeo.
Here's a link to PDF instructions as well...
This should give you the info you need to make any necessary fixes. If you need any more help or would like to return the boots for Rome to perform the repair, feel free to open a warranty ticket.